Truestack

Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 2026

1. Introduction

Truestack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable data protection laws.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Information provided through our contact forms
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services that may interest you
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants)
  • Regulatory authorities when required by law

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Your Rights

Under the PDPA, you have the right to:

Access

Access your personal data held by us

Correction

Request correction of inaccurate data

Withdraw Consent

Withdraw consent for data processing

Deletion

Request deletion (subject to legal requirements)

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: